Hotel Crown Palais Hamamatsu is a 3.5-star hotel located in Naka Ward, Hamamatsu. It boasts a distinctive architectural design and is conveniently linked to the Hamamatsu station and bus terminal. The hotel offers a comfortable base to explore nearby cultural sites like the Hamamatsu Museum of Musical Instruments.
Location
Strategically situated in the heart of Naka Ward, the hotel is within walking distance to several attractions, including the Hamamatsu Museum of Musical Instruments and the Hamamatsu Diorama Factory Museum. It is approximately 34 miles from Shizuoka and easily accessible via the adjacent train and bus stations.
Rooms
The hotel features a variety of room options, including double, twin, and single rooms. Each room is equipped with modern amenities such as air conditioning, electric kettles, and free WiFi. Certain rooms also offer a seating area for added comfort and relaxation.
Eat & Drink
Hotel Crown Palais Hamamatsu houses three restaurants that serve diverse cuisine, including traditional Japanese dishes. The Belle Facade Restaurant offers an extensive buffet spread for all meals. Additionally, a Chinese restaurant located on the 14th floor provides panoramic views of the surrounding area.
Leisure & Business
Guests can take advantage of the hotel's leisure amenities, including an indoor swimming pool and a sauna. Business travelers will find beneficial services such as room service, laundry facilities, and a bar/lounge. The hotel accommodates both leisure and business needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Bliss!
“The breakfast spread was a delightful experience, featuring a fantastic array of local delicacies like ODEN and Cha-soba, along with a wonderful selection of Western options that made my mornings truly special.” view full review
Immaculate Rooms
“I was thrilled with how spotless the room was, providing a cozy and inviting atmosphere that made my stay feel luxurious and comfortable.” view full review
Stunning Views
“The hotel boasts breathtaking views of the city that added an extra touch of beauty to my stay, perfect for unwinding after a busy day.” view full review
Excellent Entertainment
“The in-room entertainment setup was impressive, offering a variety of channels and streaming options that kept me entertained during my downtime.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient Location
Variety in Dining
Limited Room Temperature Control
Dated Rooms
8.0/10
Great
Rooms
7.4
Location
8.9
Service
8.5
Dining
7.8
Guest reviews
8.0/10
based on 20 reviews
7.1
7.1/10based on 411 reviews
Stuart
United Kingdom,
May
2024
7.8/10
The hotel offers spacious and clean rooms, though lacking temperature control and with occasional cigarette smell in non-smoking rooms. The service is polite and professional, while the strategic location near the train station and night-time festivities adds convenience. The dining experience, featuring a good but somewhat repetitive Japanese breakfast, could benefit from more variety. Overall, a decent value for the price paid.
Rooms
7.0
The room was spacious and clean but had limited temperature control options.
Service
8.0
The service was polite and professional, explaining everything thoroughly.
Location
9.0
The hotel's location is convenient, being close to the train station and night-time festivities.
Dining
7.0
The dining experience was good but could use more variety, especially for longer stays.
Facilities
8.0
The facilities were adequate for a comfortable stay.
James
United Kingdom,
May
2024
8.2/10
Even though the rooms are a bit dated, they are comfortable, and I would consider staying here again in the future. The service is friendly and helpful, especially with providing information on local attractions. The location is very convenient, with easy access to the market and train station. The dining options are excellent, offering a variety of Japanese and Western choices. However, the lack of temperature control in the rooms was a drawback for me.
Rooms
7.0
The rooms are a bit dated but comfortable. They are small for the average Indian, especially in Japan. The only downside was the limited temperature control options.
Service
9.0
The service is friendly and helpful. The staff can advise on bus routes to attractions and are polite. The strategic location adds to the positive experience.
Location
9.0
The hotel's location is also very good, with the market and train station right in front of it. Being in central Japan, it is extremely convenient for exploring the area.
Dining
8.0
The dining experience is excellent, with buffet-style options including Japanese and Western selections. Vegetarians also have plenty of choices, and the Japanese breakfast is a standout feature.
Facilities
8.0
The facilities provided are on par with expectations, offering a satisfying stay overall.
Convenient Location
Limited Room Temperature Control
Mark
United States of America,
April
2024
7.6/10
I had a pleasant stay at the hotel, considering the comfortable rooms despite being a bit dated. I appreciated the polite and professional service, although the room had some issues like the lingering smell of smoking. The location was superbly convenient, right in the heart of the city with easy access to transportation. The dining experience was good with a decent variety, but some improvements could be made. Overall, a worthwhile option to stay in Hamamatsu.
Rooms
7.0
My room was comfortable, although it had a slight smell of smoking despite being non-smoking. The temperature control was limited to low, medium, and high settings, which could be a bit inconvenient. However, I would consider staying here again.
Service
8.0
The service was very polite and professional. The staff was friendly and helpful, making my stay enjoyable. Basic English communication was understood, which was convenient.
Location
9.0
The hotel's location is excellent, just across the train station and bus terminal, making it incredibly convenient for getting around. It's also close to many local attractions and dining options.
Dining
7.0
The buffet-style dining offered both Japanese and Western selections, which was good overall. However, I found the variety a bit lacking during my three-day stay. There were options for vegetarians as well, which was appreciated.
Facilities
7.0
The hotel facilities were adequate for my needs. While nothing extraordinary, they served their purpose well during my stay.
Frederick
United Kingdom,
April
2024
7.6/10
My stay at the hotel was a bit of a mixed bag. The rooms were spacious and had good sound ventilation, but the lack of temperature control was a downside. Despite being designated as non-smoking, there was a noticeable cigarette smell. The service was top-notch, very professional and polite, although I felt the price I paid was on the lower end. The location was excellent, close to the train station and great restaurants, but it was right across from noisy nighttime festivities. The dining experience was quite impressive, especially the Japanese breakfast. The facilities were decent but lacked a good pool. Overall, a somewhat average experience with a few highlights and drawbacks.
Rooms
7.0
The rooms were good in size, the bed was comfortable, and there was sound ventilation, but the lack of temperature control and lingering cigarette smell in a supposed non-smoking room were disappointing.
Service
9.0
The service was polite, professional, and I found the staff to be absolutely professional, although the price I paid was very cheap for the quality received.
Location
8.0
The location was perfect, being very close to the train station, good restaurants, and the BIC Camera, but being opposite the noisy nighttime festivities took away from the overall experience.
Dining
8.0
The dining experience was quite good with a variety of Western-style options and a perfect Japanese breakfast.
Facilities
6.0
The facilities were adequate, but it was a letdown not to have a good pool available.
friendly staff
cigarette smell
Juliet
United Kingdom,
April
2024
8.6/10
The hotel is conveniently located in Hamamatsu City, very close to the train station, good restaurants, and BIC Camera. The rooms were spacious and comfortable, offering a pleasant stay. The staff were professional and kind, providing helpful advice on local attractions and transportation. The dining options were varied with both Japanese and Western selections. The facilities, including the pool, were well-maintained. Overall, a great value for the price paid with some minor room upkeep issues.
Rooms
8.0
The rooms were very spacious and comfortable for one person.
Service
9.0
The staff were absolutely professional and kind, offering useful tips on local attractions.
Location
9.0
The hotel is conveniently located in Hamamatsu City near the train station and a variety of restaurants.
Dining
8.0
The dining experience offered good Japanese and Western selections during my stay.
Facilities
9.0
The facilities, including the pool, were well-maintained.
Barbara
United States of America,
April
2024
8.4/10
I had a pleasant stay at this hotel in Hamamatsu City. The rooms were spacious, clean, and comfortable, making me consider returning despite the slightly dated decor. The location was superb, right across from the train station and the bus terminal, offering easy access to attractions and the lively nightlife. The service was professional and polite, with helpful advice on navigating the area, adding to the overall positive experience.
Rooms
8.0
The rooms were very spacious and comfortable, ideal for a relaxing stay.
Service
9.0
The staff were lovely, providing courteous and professional service throughout my stay.
Location
9.0
The hotel's location was superb, with convenient access to the train station, bus terminal, and vibrant night-time festivities.
Dining
8.0
The dining experience offered a good selection of Japanese and Western-style dishes, catering to different tastes.
Facilities
8.0
The hotel's facilities were well-equipped and maintained, enhancing the overall comfort of my stay.
George
United Kingdom,
March
2024
7.8/10
The hotel is conveniently situated across the road from Hamamatsu station/Shinkansen and features a market right in front of it. The rooms, although a bit dated, are comfortable, but can get hot despite being non-smoking. The service is friendly and helpful, with basic English communication skills. The dining offers a buffet style with Japanese and Western selections. Overall, a good value for the price paid.
Rooms
7.0
The rooms are a bit dated but comfortable, although they tend to be hot even in non-smoking rooms.
Service
8.0
The service is friendly and helpful, with staff who can provide advice on local attractions and transportation options.
Location
9.0
The location is excellent, right across from Hamamatsu station/Shinkansen and with a market right in front of the hotel.
Dining
8.0
The dining offers a buffet style with Japanese and Western selections, providing a good variety of options.
Facilities
7.0
The facilities are satisfactory and meet basic needs for a comfortable stay.
Steve
United Kingdom,
January
2024
7.8/10
The hotel is conveniently located just across the train station and the bus terminal, making it easy to explore the area. The rooms, despite being a bit dated, are comfortable and spacious, but the smell of smoking in a non-smoking room was noticeable. The service was polite and professional, offering guidance on local transportation options. The dining experience offered a good selection of Japanese and Western dishes, satisfying a variety of preferences. The facilities are decent, catering to essential needs.
Rooms
7.0
The rooms, despite being a bit dated, are comfortable and spacious, but the smell of smoking in a non-smoking room was noticeable.
Service
8.0
The service was polite and professional, offering guidance on local transportation options.
Location
9.0
The hotel is conveniently located just across the train station and the bus terminal, making it easy to explore the area.
Dining
8.0
The dining experience offered a good selection of Japanese and Western dishes, satisfying a variety of preferences.
Facilities
7.0
The facilities are decent, catering to essential needs.
Angela
United States of America,
January
2024
8.2/10
I had a pleasant stay at this hotel, considering it over the more modern ACT-Okura across the road. The rooms were a bit dated but comfortable, though I encountered a slight cigarette smell in my supposed non-smoking room. The hotel staff were very helpful and offered advice on bus routes to various attractions. The location is excellent, with a market and the train station conveniently located right in front of the hotel.
Rooms
8.0
Rooms are a bit dated but comfortable.
Service
9.0
The staff is friendly and very helpful.
Location
9.0
The location is excellent with a market and the station right in front of the hotel.
Dining
7.0
Buffet style dining with Japanese & Western selections.
Facilities
8.0
Good pool facilities available.
Will
United States of America,
December
2023
8.2/10
Even though the rooms are a bit dated, they are still comfortable. I usually stay at the ACT-Okura across the road, but I would consider this hotel again. The service is friendly and helpful, and the location is excellent, very close to the train station and good restaurants. The dining experience is perfect with a mix of Japanese and Western selections. Overall, a pleasant stay with some minor room issues.
Rooms
7.0
The rooms are a bit dated but comfortable. The temperature control was limited to low, medium, and high, which was a downside compared to newer hotels.
Service
8.0
The service is friendly and helpful; the staff can provide basic English assistance and strategic advice on local transportation.
Location
9.0
The hotel is in a fantastic location in central Hamamatsu, close to the train station and various attractions.
Dining
9.0
The dining experience is excellent, offering buffet style with Japanese and Western selections. Perfect for vegetarians too.
Facilities
8.0
The hotel features good amenities and services, making the stay convenient and enjoyable.
friendly staff
dated rooms
Charles
United States of America,
December
2023
7.8/10
I had a pleasant stay at this hotel. The rooms, though a bit dated, were spacious and comfortable. The service was friendly and helpful. The location was superb, right across from the train station and bus terminal. The dining experience was good, but lacked variety. The facilities were decent, and overall, it was a great value for the money.
Rooms
8.0
The rooms, though a bit dated, were comfortable.
Service
8.0
The service was friendly and helpful.
Location
9.0
The location was superb, just across the train station and the bus terminal.
Dining
7.0
The dining was good but lacked variety.
Facilities
7.0
The facilities were decent.
Charles
United States of America,
December
2023
8.2/10
I had a pleasant stay at the hotel. The rooms, although a bit dated, were comfortable. The service was friendly and location very convenient, close to the station. The dining experience was excellent with enough options for vegetarians. The facilities were satisfactory, but the rooms were smaller than expected.
Rooms
8.0
The rooms, although a bit dated, were comfortable.
Service
8.0
The service was friendly.
Location
9.0
The location was very good with the market and the station right in front of it.
Dining
9.0
The dining experience was excellent with enough options for vegetarians.
Facilities
7.0
The facilities were satisfactory.
Mark
United Kingdom,
November
2023
7.8/10
The hotel is conveniently located near Hamamatsu station, making it perfect for both business travelers and tourists. The room was a bit small for the average Indian guest, especially compared to more modern hotels, and the temperature control was limited, which was a downside. The service was friendly and helpful, offering assistance with bus routes and basic English understanding. The dining experience provided a mix of Japanese and Western options, with a highlight on the Teppanyaki fish. The location is superb, right across from the train station and bus terminal, with excellent access to restaurants and shopping. The facilities were adequate, but there were no specific comments provided regarding them.
Rooms
7.0
The room size was a bit small, especially for an average Indian guest, and the temperature control was limited.
Service
8.0
The service was friendly and helpful, offering assistance with bus routes and basic English understanding.
Location
9.0
The location is superb, right across from the train station and bus terminal, with excellent access to restaurants and shopping.
Dining
8.0
The dining experience offered a mix of Japanese and Western options, with the Teppanyaki fish being a standout choice.
Facilities
7.0
Facilities were adequate, but no specific details were provided.
Thomas
United Kingdom,
November
2023
8.2/10
The hotel is conveniently located just across the train station and the bus terminal, making it easy to access. The rooms, while a bit small compared to other countries, are considered spacious in Japan, clean, and comfortable. The service was polite and professional, with explanations provided, although I found the room temperature control options limited. The location is strategic, being close to the Train station, good restaurants, and shops right in front. The dining experience offers a good variety of both Japanese and Western options, though I wish there were more selections for vegetarians. The facilities are satisfactory for a comfortable stay.
Rooms
8.0
The rooms, although a bit dated, are comfortable and clean.
Service
9.0
I appreciated the polite and professional service, with clear explanations given.
Location
9.0
The hotel's strategic location, just across the train station and bus terminal, is very convenient for travelers.
Dining
7.0
The dining options provided a good mix of Japanese and Western dishes, catering to various tastes.
Facilities
8.0
The facilities offered were suitable for a comfortable stay.
Marie
United States of America,
October
2023
8.2/10
I chose to stay at this hotel despite usually staying elsewhere because of its comfortable rooms, but the lingering smell of smoking in a non-smoking room was off-putting. The service was professional and helpful, especially with advice on getting around. The convenient location near markets, train stations, and nightlife added to the overall experience.
Rooms
7.0
The room was comfortable for one person despite the smell of smoking.
Service
9.0
The staff was very polite, professional, and offered great advice on local transportation.
Location
9.0
The hotel is superbly located right across from the train station, making it easy to access attractions and events.
Dining
8.0
The dining experience offered a good selection of both Japanese and Western options, making it a satisfying experience.
Facilities
8.0
The facilities met my expectations and provided a comfortable stay.